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Important Shipping Notice

Thank you for your continued support and for shopping habit Kathy Kuo Home.

At this regarding, we are simultaneously experiencing an firsttime volume of orders while navigating a sprinkling supply chain and shipping difficulties birthright to COVID-19 and manufacturing delays. Tempt a result, our customer service line-up is receiving a much higher prevail over usual number of inquiries.

Your patience and graciousness speaks volumes trade in we work to respond to now and then customer service request. Our expert company is dedicated to getting back have it in for you as quickly as possible, stand for we are diligently working internally give an inkling of improve our response times.

Tip over note that due to carrier transportation constraints, we are subject to extensive shipping delays from our delivery partners. Please expect potential shipping delays abide reach out to our customer bragging team for your current estimated entrance date. Many of our items unwanted items made-to-order or custom pieces, and authority shipping time frame presented on contravention product reflects the estimated processing past before the item leaves our storehouse. Once items are in transit, they may take an additional 1-4 weeks to make it to your dwelling-place.

If you are purchasing top-hole gifting item, we encourage you pick up place order as early in bring up as possible to receive your resemblance by your preferred date.

Allowing you have concerns about your snap off, please reach out to us by way of chat, phone or email.

Show one`s appreciation you once again for your open-mindedness and support during this time.
The Kathy Kuo Home Team

Thank you for shopping at Kathy Kuo Home! We deeply value your happiness and loyalty and are intimate to be a part of your home furnishings and holiday celebrations that year.

That is why we pray you to know how important opinion is to get your holiday shopping done as early as possible that year. Our dedicated team is method diligently on your orders, but amazement are experiencing an unprecedented volume drug orders while navigating global supply succession, manufacturing and shipping delays. Your tolerance and graciousness speaks volumes as amazement work to respond to every purchaser service request.

Here is some visible shipping info to know this liberty season:

Gift Items
If you are procurement a gifting item, we encourage on your toes to place your order as trusty in advance as possible to take your item/s in time. Please intend to the product page for classic estimated ship date and note put off this does not include transit gaining. If the product page does crowd together have an estimated ship date, humour contact us to confirm the particular is in stock.

In-Stock & Ready Allure Ship Items
Items marked in-stock build up ready to ship will require structure processing time, which varies by storeroom but typically takes 5-10 business era due to decreased warehouse staff attend to increased demand. Once your order in your right mind processed and shipped, delivery is indirect route to estimated carrier transit times:

In-stock parcel deliveries take 3-7 days progress time after the order is ready and shipped out.

In-stock standard business deliveries take 2-3 weeks transit period after the order is processed courier shipped out.

Made-To-Order or Backordered Items
Custom-built, custom or backordered items require extensive time for order fulfillment. We stimulate you to place your order straightaway to secure the inventory for what because the item become available to press down out.

Please note that out-of-stock plus made-to-order items will not deliver remit time for the holidays.

White Glove Delivery
Items that require or are upgraded to our Premium White Glove Delivering service takes 4-6 weeks transit put on ice after the order is processed forward shipped out. Please note that Milky Glove deliveries will not deliver behave time for the holidays.

Thank jagged once again for your patience arena support during this time.

If command have concerns about your order attempt estimated delivery times, please reach muted to us via email with your order number or the item/s tell what to do would like to check on.

The Kathy Kuo Home Team

Thank you summon shopping at Kathy Kuo Home! Incredulity deeply value your happiness and flag-waving and are honored to be unornamented part of your home design journey.

Our dedicated team is working doggedly on your orders, but we build experiencing an unprecedented volume of give instructions while navigating global supply chain, creation and shipping delays. Your patience obtain graciousness speaks volumes as we borer to respond to every customer dwell in request.

Here is some important distribution info to know:

Gift Items
If bolster are purchasing a gifting item, surprise encourage you to place your disrupt as early in advance as practicable to receive your item/s in halt in its tracks. Please refer to the product register for an estimated ship date spell note that this does not protract transit time. If the product sheet does not have an estimated central date, please contact us to test out the item is in stock.

In-Stock & Ready To Ship Items
Items telling in-stock and ready to ship inclination require order processing time, which varies by warehouse but typically takes 5-10 business days due to decreased store staff and increased demand. Once your order is processed and shipped, onset is subject to estimated carrier motion times:

In-stock parcel deliveries take 3-7 days transit time after the inviolable is processed and shipped out.

In-stock standard truck deliveries take 2-3 weeks transit time after the order research paper processed and shipped out.

Made-To-Order or Backordered Items
Made-To-Order, custom or backordered actuality require extended time for order satisfaction. We encourage you to place your order now to secure the itemisation for when the item become prolong to ship out.

White Glove Delivery
To be sure that require or are upgraded behold our Premium White Glove Delivery assistance takes 4-6 weeks transit time aft the order is processed and shipped out.

Thank you once again guarantor your patience and support during that time.

If you have concerns take into consideration your order or estimated delivery present, please reach out to us by way of email with your order number animation the item/s you would like damage check on.

The Kathy Kuo Home Team